Category: Patient Engagement

Hey Doc, do you mind if I record our conversation?
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Hey Doc, do you mind if I record our conversation?

Have you ever been asked that question – if so, how did you handle it?  Maybe even more uncomfortable, how many times have you been aware that your patients or their family members were recording without telling you?  In 39 states, it is perfectly legal for one party to record another party without telling them. ...

Is Your Patient Experience Helping or Hurting Your Medical Practice?
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Is Your Patient Experience Helping or Hurting Your Medical Practice?

In case you didn’t realize it, there’s been a massive shift in just about every industry. It doesn’t matter what industry you’re in, or whether you sell a product or service…  your organization is a service company…  whether you believe that or not. Your medical practice is no exception. In fact, healthcare is the pinnacle...

4 Timely Ways to Improve Patient Communications in Healthcare
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4 Timely Ways to Improve Patient Communications in Healthcare

With today’s current healthcare environment, it’s no surprise that physicians are under stress to be more productive and do more in a limited amount of time. This can often impede effective physician-patient communications and have a negative impact on both the patients’ satisfaction and adherence to their medical plan. A positive patient communication experience provides...

2 Ways Informed Consent Can Speed Your Medical Practice Administration
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2 Ways Informed Consent Can Speed Your Medical Practice Administration

You’ve probably never heard of Jerry Canterberry from Ohio, but you’ll be surprised to hear how he influenced the entire institution of healthcare. He recently passed away at the age of 78 after quietly suffering for the last 58 years from debilitating injuries that resulted from a reportedly routine back surgery. Suddenly at age 19,...

Why Healthcare Transparency is the New Name of the Game
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Why Healthcare Transparency is the New Name of the Game

The Trump Administration’s campaign promise to advance healthcare transparency couldn’t be more timely. Pressure is mounting on healthcare providers to give price and quality information to consumers, and to improve transparency around payments from pharmaceutical and medical device companies. In 2015, about half of the doctors in the U.S. received payments from prescribing and using...