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Is Your Patient Experience Helping or Hurting Your Medical Practice?
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Is Your Patient Experience Helping or Hurting Your Medical Practice?

In case you didn’t realize it, there’s been a massive shift in just about every industry. It doesn’t matter what industry you’re in, or whether you sell a product or service…  your organization is a service company…  whether you believe that or not. Your medical practice is no exception. In fact, healthcare is the pinnacle...

4 Timely Ways to Improve Patient Communications in Healthcare
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4 Timely Ways to Improve Patient Communications in Healthcare

With today’s current healthcare environment, it’s no surprise that physicians are under stress to be more productive and do more in a limited amount of time. This can often impede effective physician-patient communications and have a negative impact on both the patients’ satisfaction and adherence to their medical plan. A positive patient communication experience provides...