Emergency Room Education

Emergency Education Videos

The main symptoms a patient comes into an Emergency Room with are often the same symptoms they leave with.

Evidence-Based Approach

Why Top Doctors Use Video in ER and Discharge

01

Minimize Patient Readmissions

Video instructions ensure patients have a clear understanding of their care plan when they get home — reducing costly and preventable returns to the ER.

02

Save Time

Leverage a library of stock educational videos to educate patients on the most common ER diagnoses without repeating the same explanation for every patient.

03

Ensure Medication Adherence

Bed-to-Med conversations are more effective when recorded. Patients can rewatch medication instructions at home, improving first-fill rates and treatment outcomes.

How It Works

ER / Discharge Use Case

PATIENT ADMITTED

Patient or family downloads The Medical Memory app. They immediately begin receiving information from your ER about their care — before they even see the provider.

PATIENT VIEWS VIDEOS

For the treatments doctors see most often, patients watch and share their instructions and diagnosis. Providers aren't repeating themselves — and can ensure the patient understands before leaving.

RECORD ADDITIONAL INSTRUCTIONS

Any custom or additional information can be recorded by the physician or nurse team. Say it once — and the patient has it forever.

Best Practice

What Should We Record?

Our team can help you create an easy script or checklist for your team to follow on every recorded video — ensuring consistency, quality, and complete patient comprehension every time.

  • Diagnosis explanation and next steps
  • Medication dosing and adherence instructions
  • Warning signs that require returning to the ER
  • Follow-up appointment reminders
  • Home care tips and activity restrictions

Creating Your Own ER Content

Record Videos Live

Record directly in the app to share with multiple patients — one recording, unlimited reach.

Upload PowerPoints or Videos

Upload existing PowerPoints with voiceover or pre-produced videos directly to your Medical Memory portal.

Upload Consent or Disclosure Videos

Record informed consent or conflict-of-interest videos and upload them to mitigate malpractice risk.

Animated Whiteboards

Write a script and work with our team to create animated whiteboard videos tailored to your patient population.

Emergency Patient Education Videos

These videos cover important information for patients to revisit at home, along with sharing these videos with the family taking care of them. We ensure everyone is on the same page and understands what is needed. By utilizing these videos, healthcare providers can effectively manage risk, optimize time, and guarantee patient comprehension and satisfaction.

Abdominal PainAbscessAsthmaBack PainChest PainCOVIDFever Without A SourceLacerationMigraineNon-Specific HeadacheNon-Specific Chest PainsSuicidal IdeationSyncopeURIUTIVertigo
2:45

Abdominal Pain

Many patients leave the ER with the same symptoms they came in with. This video helps patients understand abdominal pain, what to watch for, and when to return.

2:28

Abscess

This video covers important wound care instructions for abscess treatment so patients can follow up at home and reduce the risk of reinfection.

3:55

Asthma

After an asthma-related ER visit, patients learn how to use inhalers correctly, identify triggers, and know when symptoms require emergency care again.

3:10

Back Pain

Back pain is one of the most common ER visits. This video reviews discharge care, medication guidance, and signs of a more serious condition.

2:49

Chest Pain

Patients leaving the ER after chest pain evaluation learn what symptoms to monitor, lifestyle tips, and clear instructions on when to call 911.

3:18

COVID

This video guides COVID-positive patients through home care, isolation protocols, symptom progression to watch for, and when to return to the ER.

2:00

Fever Without A Source

When a cause for fever is not found in the ER, this video educates patients on monitoring temperature, hydration, and when to seek further care.

3:11

Laceration

Patients with lacerations receive clear wound care instructions: how to keep it clean, signs of infection, and when to have sutures removed.

2:21

Migraine

Migraine sufferers learn about trigger avoidance, medication adherence, and the difference between a migraine and a dangerous headache.

2:26

Non-Specific Headache

This video helps patients distinguish tension-type headaches from warning signs that require immediate medical attention.

2:49

Non-Specific Chest Pains

Patients are reassured and educated about musculoskeletal or anxiety-related chest discomfort and given guidance on monitoring their condition.

2:22

Suicidal Ideation

A sensitive and supportive video for patients and family members covering safety planning, crisis resources, and next steps after an ER visit.

2:35

Syncope

Fainting can be frightening. This video explains the most common causes of syncope, what to avoid, and when to follow up with a cardiologist.

2:15

URI

Upper respiratory infections are very common ER diagnoses. Patients learn symptom management, hydration tips, and antibiotic guidance.

2:10

UTI

Urinary tract infection patients learn about antibiotic adherence, hydration, symptom relief, and the importance of follow-up care.

2:45

Vertigo

This video walks vertigo patients through the Epley maneuver, fall prevention at home, and when dizziness signals a more serious condition.

Ready to Deploy These Videos in Your ER?

Schedule a demo to see how The Medical Memory integrates seamlessly into your emergency department workflow.