The Medical Memory logoThe Medical Memory
The App

How The Medical Memory Works

A seamless, HIPAA-compliant workflow that connects providers and patients through the power of recorded care — reducing liability and improving outcomes.

01

Step One

Download the HIPAA Compliant App

Medical Memory Provider App

For healthcare professionals — record visits, send educational videos, manage patient interactions, and track engagement all in one HIPAA-compliant platform.

Medical Memory Provider App
App StoreGoogle PlayMedical Memory App Icon

Patient & Family Share App

For patients and their loved ones — securely receive, watch, review, and share everything sent by your care team, directly from your phone.

Patient watching a doctor video on their phone
App StoreGoogle PlayMedical Memory Patient App Icon
HIPAA-Compliant · Fully Encrypted · SOC 2 Certified
02

Step Two

Send Custom Videos to Patients

From the moment your patient walks into your clinic or hospital, they can begin receiving custom videos. Send pre-recorded educational content covering your facility, informed consent, medication information, post-op instructions, and more. All delivered securely to their phone.

  • Send pre-recorded or custom video libraries
  • Informed consent videos with patient acknowledgment
  • Medication education and adherence content
  • Facility and procedure preparation videos
Patient receives a Medical Memory notification on their phone

Patient Receives a Text or Push Notification

Patient consent screen in the Medical Memory app

Patient Views Video & Provides Consent

03

Step Three

Record Live

Providers can record important information directly in the app — discharge instructions, rehab exercises, medication walkthroughs, and care updates. In Critical Care, NICU, and ICU settings, nurses can record provider rounds so families who can't be present never miss a word.

  • Record discharge instructions at the bedside
  • NICU and ICU family update recordings
  • Rehab exercise and home care demonstrations
  • Patients can record their own questions for providers
Doctor recording a patient consultation live using the Medical Memory app on a tablet
04

Step Four

Patient Watches, Reviews & Shares

Patients receive a secure link via text or email to instantly access all videos from their care team. They can re-watch at any time, provide electronic consent for procedures, and share content with family members or caregivers — from any device, anywhere.

  • Instant secure access — no app download required
  • Electronic consent and signature capture
  • Easy sharing with family members and caregivers
  • Accessible 24/7 from any device
Provider sharing educational video with patient

Patient can watch in the clinic prior to consultation

Patient watching their Medical Memory video

Patient can review at home, and share with loved ones

Ready to See It in Action?

Schedule a personalized demo and see how The Medical Memory fits into your workflow.