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Supporting Patients

and Healthcare Providers

See the Power

in Recording Care

USF Neurosurgeon Dr. Harry Van Loveren records his patient using Medical Memory
Dr. Randall Porter, Neurosurgeon at Barrow Brain and Spine uses Record with Medical Memory App to record messages for his patients
HIPAA Compliant Medical Memory App for Providers to Video Record their Patient Interactions or send them Custom Content

Healthcare Team

App

Patients can download Medical Memory to record their doctor visits and receive important videos from their hospital or doctor

Patient and Family

App

The App

How The Medical Memory Works

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Download the HIPAA Compliant App

Avaialble on Any Smart Device

Patients can download Medical Memory to watch videos recorded by their provider or sent by their provider.  They can share with friends and family.
Medical Memory HIPAA Compliant App to Record Patients and Send Custom Videos to Patients

Provider App for Healthcare Professionals

Patient and

Family Share App 

Download on the App Store
Get it on Google Play
Download on the App Store
Get it on Google Play
Send Medication Videos to Patients at their Discharge or Meds to Beds Instructions.
Sign in on the Medical Memory app is easy to use and quick to sign on.  Begin recording patient instructions in 2 minutes
Medical Memory's easy HIPAA Compliant app allows us to record patient visits, record patient discharge or send pre-recorded informative patient education content

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Send Custom Videos to Patients

From the moment your patient walks into your clinic or hospital, they can begin receiving custom videos educating them about your facility and care.  

Then, send custom videos for their care.  Examples include informed consent, medication information, post op instructions etc.

Patients Receive Text/Email to Review Videos

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Record Live

Patients and Providers can record important information about their care.  Examples include medication instructions, discharge information, rehab exercises, and anything to help promote education, healing, and care. 

Whether Patients are recording with the Patient App, or Providers are recording on theirs, all have access to rewatch and share. 

In addition, using the provider app, healthcare nurses and providers can record also in Critical Care, NICU, and other areas where sending updates to the family is important. 

Use any phone or smart device to record patient visits.  Visits are encrypted and uploaded onto the cloud for a patient to access
When you're done recording your patient you can send the video to them or keep it for in-office viewing only
Patients can watch their videos sent to them by their providers and share them with their family
Neurosurgery Informed Consent Videos can be sent to patients to mitigate surgical malpractice
Providers can use Medical Memory to send Conflicts of Interests or Informed Consent Videos.  Track consent and patient engagement and mitigate malpractice risk for patients

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Patient Watches,

Reviews,

Consents, 

and/or Shares

From the moment your patient walks into your clinic or hospital, they can begin receiving custom videos educating them about your facility and care.  

Then, send custom videos for their care.  Examples include informed consent, medication information, post op instructions etc.

Patients Receive Text/Email to Review Videos

Sample Use Cases...

Medical Memory is used in the Emergency Room to Record Discharge for Patients to rewatch their ER Discharge instructions

Emergency

Discharge

Nurses can record their NICU Rounds of baby to send to patients and family that can't be there to get updates

Inpatient

Shift Updates

(NICU/ICU)

Surgery

Informed Consent

Record Meds to Beds Conversation as well as Discharge Medication Instructions.  Recording Medication Instructions helps with Patient Adherence and Increase First Fill Percentages

Pharmacy 

Record your Rehab or Physical Therapy appointments for patients to track their progress and access their videos to rewatch instructions.

Rehab and Therapy

In the News

In the News

New York Times Features Medical Memory a Doctor Recording App

NY TIMES

Beckers discusses Recording Discharge Instructions

Recording Discharge

Beckers

Julie Soukup hosts a patient communication podcast featuring top Medical Executives

Take 1:

Patient Communiation Podcast

JAMA about Can Patients Record and the Implications for Doctors

Can Patients Record?

JAMA

  • Instagram
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  • YouTube

Mitigating 
Malpractice Risk 

Legal Opinion Letter: How Recording Mitigates Risk
 

Click here to download

Patient Experience and
HCAHPS Impact

Download our Hospital or Practice Action Plan for Implementation 

Click here to download

Features

The Medical Memory 

HIPAA Compliance

Download our Healthcare Professional App

Download on the App Store
Get it on Google Play

Download our Patient and Family App

Download on the App Store
Get it on Google Play

Secure and Private

The Medical Memory is a HIPAA-compliant platform, ensuring that your personal health information is always secure and private.

Client and Patient Support

We have support to assist healthcare teams, patients and their families to access their accounts.  

Easy to Use

The Medical Memory app and online platform is user-friendly and easy to navigate, making it simple for patients and providers to record and access medical videos.

Where we're used

The family dynamic has been improved greatly.  We’ve already calmed the waters in that family situation because everyone has access to that visit and everyone all over the country now can relax and Understand exactly what’s being said.”

 

and when these people call me, they don’t need much time on the phone to understand something because they just watched the hour long consult.

 

‘It saves us a ton of time in the clinic. The Call Backs, the Confusion, have been dramatically reduced by the use of this technology.

Dr. Scott Tannehill,

Radiation Oncology

Arizona Center for Cancer Care

We implemented Medical Memory prior to COVID and thought it vastly improved the performance of our physician staff while offering patients a valuable source of recall.  Since the onset of COVID, Medical Memory has proven essential to our practice by serving as an integral communication resource.  What was once an anomaly to my practice routine is now an essential tool for positive patient interactions.

Dr. Harry Van Loveren

Neurosurgeon 

Chairman of USF Health Department of Neurosurgery

Vise Dean, Office of Clinical Affairs 

We recorded our last three minutes of our conversations with them where we talked about risks, benefits and alternatives.

 

Those people who didn’t have access really seaked it. They had 90% of them said ‘I wish I had access to those videos’   

 

In my practice, patients were videoing me without my consent.  They take out their phone and they hit record. It takes that power out of your own hands, so we thought, lets shift that power back to us.

Dr. Steve Chang

Otolaryngologist

University of Arizona

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