Performance by Medical Memory

Revolutionizing Training & Team Development

HIPAA-compliant video coaching for consultant sales performance and provider communication.

The Question

How Can You Improve How You Communicate?

Performance by Medical Memory gives consultants and providers the tools to record, review, and refine — turning every consultation and patient conversation into a coaching opportunity.

Increase Case Acceptance
Increase Patient Experience & HCAHPS Scores
Decrease Travel & Training Costs
Keep Consultants & Providers Accountable
Create a Library of Best Practices
Peer-to-Peer & Provider Coaching System
Why Use Video?

The Best of the Best Watch Themselves

See what they need to change. Practice. Repeat. Just like top athletes reviewing game tapes — record consultations and provider communication sessions, watch the videos, and learn from best practices across your organization.

RECORD
WATCH
GROW
How It Works

Simple. Powerful. Effective.

RECORD

Record live consultations and provider communication sessions directly in the app — set up, flip to back camera, press Record.

SHARE

Share videos with fellow consultants, providers, or performance coaches for training and communication coaching. Available via desktop or mobile.

WATCH

Re-watch your own consultations and provider communication videos. Access via email link — coach and train from anywhere in the country.

GROW

Identify areas for improvement in both consultant performance and provider communication. Learn from the best across your entire organization.

A simple HIPAA-compliant platform improving consultant sales performance and provider communication

Maximizing your team's time with video sharing, peer-to-peer coaching, and provider communication reviews

Coach multiple consultants and providers across the country — all in one day

Platform Features

Everything You Need to Perform

Easy Adoption

"For quality assurance and training purposes we video record our consultations." Consultants and providers share videos with clients or use them for in-office coaching only.

Mobile App Technology

Consultants and providers share videos seamlessly through the online portal. Keep control of all consultations, provider communications, and team activities from any device.

Secured Sharing

Videos are uploaded with 256-bit encryption. Share securely and keep full control of consultant and provider communication recordings.

Optimized Training

Consultants and providers have coaching resources from Day 1. Leverage video to reinforce communication standards, training protocol, and provider best practices.

Library of Best Practices

Build a library of top consultant and provider communication recordings — showcasing optimal consultation and patient communication processes your whole team learns from.

Team Engagement

Send coaching videos and track that consultants and providers have reviewed and understood them. Ensure your entire team stays aligned and engaged.

Ready to Perform?

Contact our team to learn how Performance by Medical Memory can transform your consultant training and provider communication coaching program.