In the News
Take 1: Patient
A Patient Communication Podcast
Julie Soukup Hosts. With Medical Memory recording over 150,000 (and counting) patients, we felt it relevant to start discussing what are the best practices in patient communication and how can we optimize these conversations now captured and recorded by video.
We will be meeting with industry and video communication experts about how to elevate these conversations to optimize time, and maximize the patient experience. What can we learn from the medical and surrounding industries now that the camera is on, and the patient is watching? STAY TUNED
Stop. Start. Continue.
A Reconciliation of the Pharmacy Industry Podcast
John McMillan and Julie Soukup Host
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​Welcome to "Stop Start Continue: A Reconciliation of the Pharmacy Industry," sponsored by Medical Memory. In each episode, we'll chat with top pharmacy thinkers to discuss what needs to change, what needs to start, and what best practices should continue in the industry. Our guests include industry leaders from all practice sites, regulatory experts, and patient safety advocates. We'll uncover what is propelling pharmacy forward and what obstacles are preventing further progress. Join us on this informative journey.
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Mitigating
Malpractice Risk
Patient Experience and
HCAHPS Impact
Where we're used
The family dynamic has been improved greatly. We’ve already calmed the waters in that family situation because everyone has access to that visit and everyone all over the country now can relax and Understand exactly what’s being said.”
and when these people call me, they don’t need much time on the phone to understand something because they just watched the hour long consult.
‘It saves us a ton of time in the clinic. The Call Backs, the Confusion, have been dramatically reduced by the use of this technology.
Dr. Scott Tannehill,
Radiation Oncology
Arizona Center for Cancer Care
We implemented Medical Memory prior to COVID and thought it vastly improved the performance of our physician staff while offering patients a valuable source of recall. Since the onset of COVID, Medical Memory has proven essential to our practice by serving as an integral communication resource. What was once an anomaly to my practice routine is now an essential tool for positive patient interactions.
Dr. Harry Van Loveren
Neurosurgeon
Chairman of USF Health Department of Neurosurgery
Vise Dean, Office of Clinical Affairs
We recorded our last three minutes of our conversations with them where we talked about risks, benefits and alternatives.
Those people who didn’t have access really seaked it. They had 90% of them said ‘I wish I had access to those videos’
In my practice, patients were videoing me without my consent. They take out their phone and they hit record. It takes that power out of your own hands, so we thought, lets shift that power back to us.
Dr. Steve Chang
Otolaryngologist
University of Arizona