Learn How to Leverage Video in the Pharmacy
partner with
John McMillen
Pharmacy Consultant
Team up with John to leverage video within the Pharmacy.
Improve patient adherence
Strengthen patient experience scores (HCHAPS)
Increase profits via patient education!
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*Meds to Beds Programs *Outpatient Pharmacy *Hospital Pharmacies *Specialty Pharmacies*HUB and Distribution
Using Video in the
HUB Services EcoSystem
Market
Access
Patient
Services
Data Managemnt
Post Hub Tracking
Manufacturer Support
Patient Enrollment Timelines
Expectations
Next Steps
First Dose
Delivery Instructions
Setup Financial Assistance
Create Educational Support
Medication Admin and 'How To'
Adherence Data
View Data
Aggregated Responses
Built in Questionnaire
Follow-up Direct to Patient from Manufacturer
Ongoing Adherence Tracking
Updates in Drug
Changes in Therapy Types
New Dosing
Patient Support
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Improve and guide patient involvement at their own pace through asynchronous communication.
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Ensure patients never miss important information by adapting communication to their preferences.​
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Deliver a consistent and impactful message through a series of personalized video messages
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Welcome patients, provide information on the next steps, explain details about the drug, outline the typical timeline of treatment, clarify the patient's role, and give an overview of the medication
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Provide drug information and warnings directly to patients, encourage viewers to share with caregivers and family members, inform them about accessing support and documentation, and provide contact information for assistance.
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Deliver personalized updates to patients regarding their treatment progress, such as completion of prior authorization, sending of the first dose, confirmation of insurance coverage, delivery dates, instructions on how to administer the medication, information on where to find support, and details about local pharmacies or their own physician.
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Manufacturer Support
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Consistent message to patients
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Tracking patient engagement
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Adherence data
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Aggregated questionnaire responses
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Quickly adjust messaging as needed directly to patients
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Direct messages to patients from the manufacturer to augment Hub
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Customizable questions direct to patients
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Patient journey tracking
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Proof they watched it and were educated
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Consent tracking optional, I understand what I just watched
Value of Using Video for Specialty Pharmacy
01
Ensure patients are aware of processes, where they are in fulfillment and are able to provide feedback to you on their schedule
02
Ensure patients receive consistent message from your team.
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Let your team focus on the live actions that separate your HUB from others
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Communicate with your patients even when you are unable to talk to them directly
Video in HUB for instant ROI
Extend your team without hiring new people.
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Educating patients and tracking engagement helps support adhearnce
Traditional Hospital and Pharmacy Medication Use Case
PATIENT ADMITTED
Patient or Family Downloads Medical Memory.
Receive Immediate Information from your Pharmacy.
PATIENT VIEWS VIDEOS
Patients Review Meds to Beds Videos from Pharmacy or Inform Medication Videos
FAMILY SHARE
RECORD DISCHARGE
Record Discharge or Meds to Beds Specific Instructions
Patient Rewatch and Review
Check out our Podcast Coming Soon!!