Julie Soukup, with The Medical Memory, and Dr. Dennis Liotta discuss the importance of understanding Medicare and long-term care services and the challenges of ensuring patient advocacy and care in long-term care settings.
They emphasized the need for better communication between healthcare providers, patients, and families and highlighted the importance of supporting and advocating for the elderly in healthcare.
Dr. Liotta stresses the importance of advance directives and discharge planning, while Julie Soukup highlights the need for improved patient education and compliance. Both speakers advocated automating patient education through videos and other multimedia tools to make it easier for patients and their families to understand and follow through on advance directives.
With Medical Memory, organizations can automate the distribution of discharge information and standardize education across hospitals.
In addition, advocate and educate patients about their medicare rights and where to go to explore services through state agencies.

Patient Advocacy and Long-Term Care Podcast Summary
Improving patient education and care coordination in healthcare.
Julie Soukup discusses the importance of educating patients on advance directives and end-of-life care.
Dr. Dennis Liotta highlights the challenges hospitals face in ensuring patients complete and update their advance directives.
Dr. Liotta suggests using video screens to educate patients about advanced directives in waiting and exam rooms. Julie Soukup agrees that educating patients and their continuum of care, including children and family members, is essential.
Julie Soukup and Dr. Liotta discuss the importance of understanding Medicare rights and resources for elderly individuals.
Dr. Liotta emphasizes the need for people to advocate for themselves and their loved ones in healthcare settings.
Ways to leverage video for vital patient information for ALL patients.
Many hospitals have begun automating essential administrative information to enhance the patient experience.
This streamlined approach provides patients with critical details, such as parking locations, necessary items to bring, and key considerations before scheduling an appointment.
By proactively offering this information, hospitals can help patients know what to expect, reducing confusion and repetitive phone inquiries.
Create a Clinic Video Library to send Videos to Multiple Patients.
-Stop Repeating Instructions
-Patients Can Share Videos with Family Not Present
-Reduce the Need for Live Education Courses
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